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To live up to our philosophy of really caring and delivering, we will do whatever we can to ensure that our clients receive world-class service.

We would like to thank you for taking the time to post testimonials about the excellent service you have experienced.

We also appreciate your help in identifying our Service Heroes so please continue to post comments on www.hellopeter.com
See what has been said about our Service Heroes…

Customer Service

The telephonic service given by the consultant (Aneesha De Villiers) was excellent. She was able to explain and solve my inquirers in a professional manner. She was also very polite and straight forward to the point. I enjoyed my conversation with her very much. In my view she is a shining star. Thank you.

Nov 22, 2017

Mr. SAL Mvukela

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Great and polite service

My experience with Oakhurst service consultants particularly Nadene was exceptionally great. She paid very close attention to my needs and spoke fluently and politely and I was left very satified. Welldone Oakhurst

Nov 21, 2017

Mr. S Msikinya

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Cindy Mabukane – Exceptional Service

I’ve been with Oakhurst for over five years, and Cindy has been my Personal Portfolio Consultant for a couple of months now. She has been amazing. From responding to my numerous e-mails to providing me with feedback and advice when required. I don’t have anything bad to say about her; only good things. Thanks Cindy. I wish you everything of the best.

Mr. RL Dumane

Nov 9, 2017

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Damaged car

I received a call from Cherie Archer in regard to my car which was involved in an accident over the weekend. I explained that I’m on holiday and my daughter was driving my car. She was helpful in dealing with my case and I suggested that she speaks to my daughter and she was happy to continue the claim with her after I verified my particulars. Great service indeed. I’m still away on holiday but getting feedback on the progress.

Miss. P Tsotetsi

Oct 24, 2017

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Great job, Megan Naude

I’m a stickler for customer service, accuracy and delivery. Megan delivers with a smile every time and with unsurpassed efficiency. Keep it up! You’re doing Oakhurst proud!

Mrs L. Kerst

Oct 12, 2017

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The best Insurance Company, they do care!!!

I have had a little too many unfortunate incidents with my car within a short space of time enough to drive one single person insane. I must say, all the staff I have dealt with from Oakhurst have been nothing short of amazing in resolving all the issues timeously with great step by step follow up. Special mention to my portfolio consultant Nomaphelo, Amore-Mia, Cathy, Mariska and Adri whom I have dealt with directly. You guys rock and I would rate you EXCELLENT over and over again.

Miss. NM Ganyani

Oct 10, 2017

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Excellent service received From Patricia Bester ot Oakhurst

I have been with Oakhurst insurance for about 2 years no and never had any problems. they pay claims on time and their staff is very efficient from the Receptionist. I phoned Oakhurst on the 7th of September 2017 regarding a misunderstanding on my policy agreement, I spoke to Patricia Bester who explained in a very friendly and polite manner and assisted in making the necessary adjustments to my policy through her suggestions which in turn are cost saving to me. She furthermore suggested that I look at decreasing my access which was a bit high and promised to get me a Consultant to call me ASAP and as per her words a Consultant by the name of Lisa phoned me also offered excellent service, explained how the adjustment(s) would affect my current premium and not only that, she managed to reduce my access by far. I would like to thank you so much as well Lisa for your excellent service. to you both Lisa and Patricia thank you for the wonderful services offered. N. Guliwe

Miss N. Guliwe

Sep 8, 2017

Thanks

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Excellent Service

From the moment, i reported my claim, till my claim was paid out, the staff at OakHurst were professional and understanding. They kept me up to date about my claim via detailed text messages and phone calls. Explaining the process of the claim to my complete satisfaction, and answering all my questions in the same manner. A big thank You to Buks and the fire analysis department, for there professionalism, and outstanding service, they truly made me feel like a person, and not just another number in the queue. Thank You to all of the OakHurst team! it felt like my claim was the most important one to You when ever i spoke to You. Kind regards Jonathan

Mr J. Gregersen

Sep 27, 2017

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Excellent Vonique Campaer

I received a call back from this lady and she kept me in formed about the her interaction with the service provider. It really let me feel secured and comfortable. Her actions was highly professional and I appreciate it alot.

Mr W.N. Madolla

Sep 4, 2017

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